Support
At Amazon Slots Casino, your gaming experience matters to us. That's why we've created a comprehensive support system designed to address your questions and concerns quickly and effectively. Our dedicated team is ready to assist you with any aspect of your casino journey.
Contact Options
Our friendly support team is available through email at support@amazonslots.com. We understand that different issues require different levels of urgency, which is why we strive to respond to all email inquiries within 24 hours.
For players who prefer immediate assistance, our comprehensive FAQ section provides instant answers to common questions about account management, payment methods, and game rules.
Support You Can Count On
Our support representatives are extensively trained in all aspects of Amazon Slots Casino operations. Whether you have questions about your Mega Reel welcome bonus, need clarification on wagering requirements for your Starburst free spins, or require assistance with payment methods like Visa, MasterCard, or PaySafeCard, our team has the expertise to help.
Payment Assistance
Managing your finances should be straightforward. Our support team can guide you through deposits and withdrawals using any of our accepted payment methods. We accept Maestro, MasterCard, PaySafeCard, Visa, and Visa Debit for your convenience, with all transactions conducted in GBP.
If you encounter any issues with payments or have questions about transaction times, our team is ready to provide clear explanations and solutions.
Game-Related Support
With a diverse selection of games from top providers like NetEnt, Eyecon, NextGen Gaming, PariPlay, and SG Gaming, we understand you might occasionally have questions about specific titles or features. Our support team is well-versed in our gaming library and can help troubleshoot any game-related concerns.
Promotional Guidance
Navigating promotions should be enjoyable, not confusing. If you need clarification about our welcome offer of up to 500 Free Spins, seasonal promotions, or our loyalty rewards program, our support representatives can explain the terms and help you make the most of these opportunities.
Your Feedback Matters
We continuously improve our services based on player feedback. When you contact our support team, you're not just getting help—you're helping us enhance the Amazon Slots Casino experience for everyone. We value your input and use it to refine our offerings and support processes.
Responsible Gaming Support
Our commitment to your wellbeing extends to promoting responsible gaming. If you ever need assistance with setting deposit limits, taking a break, or accessing resources for gambling concerns, our support team is trained to provide compassionate and practical guidance.
Remember, at Amazon Slots Casino, you're never alone on your gaming journey. Our support team is committed to ensuring your experience is positive and enjoyable from the moment you join our community.